Contact Us Image - Gear Gateway




You're welcome to get in touch with us. Simply enter your contact details and message in the boxes below.

Alternatively, you can reach us via Facebook Messenger. Simply click the speech bubble with the lightning symbol.

If you're contacting us about an order, please be sure to include the following information...

• Order number
• Order date
• Your full name
• Details about the item/s

Please be as concise as possible as this will keep the number of messages to a minimum, and allow us to address your ticket as quickly and efficiently as possible.

Our target response time is within 24 hours, but we'll endeavour to get back to you sooner... we thank you in advance for your patience.

We have a strict anti-spam policy. Your details will never be shared or sold to any companies for marketing purposes or otherwise. In a nutshell, we hate spam!

We don't provide a telephone number for you to reach us, as we are not setup to receive any calls at the moment. However, this is something we aim to offer our customers in the future.

NOTE: this form is for customers, and customer queries only. Please refrain from contacting us if you are a business, and wish to market your products or services to us. We have all the services we need, and your message is likely to be flagged as spam and blacklisted.

Gear Gateway takes all the necessary endeavours to prevent the misuse of any information provided by the Users. Gear Gateway understands the importance of privacy and therefore protecting the user’s privacy is our top priority.